FAQ’s

FAQ’s

We Care About Your Questions And Concerns

Our estimates are free, and you are welcome to stop by for an estimate anytime during our hours of operation. It is not necessary to schedule an appointment at T&S Body Works for an estimate. Depending on the extent of the damage most estimates take approximately 20 minutes to complete.

It really depends on the extent of your damage. Generally speaking, if you have any lights out, parts are rubbing on tires, or your car doesn’t feel “quite right”, give us a call at 480-491-9100 and we can arrange towing. You may also request to have your vehicle towed to our shop direct from the accident scene.

No. A car is a total loss only when the price of repairs exceeds the insurance company’s determined value of your vehicle. Our highly trained technicians, with the aid of our computerized frame measuring system, can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, the frame can be removed and replaced.

Quality repairs begin with a detailed written estimate. Our trained estimators make a practice of anticipating problems before they arise and look for hidden damage. However, damage is often hidden and cannot be discovered until your vehicle has been disassembled. If this happens, your vehicle’s completion date may need to be revised. We will keep you informed throughout the repair process, and we assure you we will return your vehicle to you as quickly as possible.

We guarantee in writing that the factory color will be matched, as long as all painting is completed in accordance with factory suggested paint procedures. T&S Body Works uses the finest automotive paints and processes available.

Your vehicle’s repairs will be backed by a LIFETIME written warranty, given to you at the completion of your repair. This gives you confidence that the repairs will last. Call us today so we can safely get you back on the road.